FULL-RANGE SERVICES
We provide a full range of CRM development services that cover Business Analysis, Configuration and Customization,
Custom Development, Integration and Support. We deliver precise, business-specific solutions that support a varying
complexity of B2B and B2C sales processes and exploit CRM opportunities to the fullest.
CRM CONSULTING SERVICES
With over 15,000 man-hours delivered in CRM & Loyalty projects, ScienceSoft is well-versed to provide
Salesforce and MS Dynamics CRM consulting across the industries of Healthcare, Telecom, Retail, Banking
and more.
CRM CUSTOMIZATION
Packaged software with default settings is made to serve default businesses, falling short of realizing
your true competitive advantages. We are ready to tailor a CRM system to your actual business needs,
with a special attention to the types of involved stakeholders and your operational model – from direct
sales to subscription management and contractual agreements.
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Healthcare (Order and Manufacturing Automation for a multinational pharmaceutical company with 15bn revenue)
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Telecommunication (Viber desktop application)
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Banking and Finance (Mobile Payment solution for 6mln e-wallets)
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Retail (white-label system applied in Walmart and Carrefour as well as a trade marketing planning system for an FMCG corporation with 82,000 employees)
Moreover, we have an ample experience in Media and Entertainment, Energy, Manufacturing, Education, Transportation & Logistics and are always looking forward
to new opportunities that would broaden our minds.
DEVELOPMENT PROCESS
With a serious and regardful attitude towards your business, we start from the point of concept examination: our specialists carefully analyze your
needs and help you create a detailed software requirements specification, which is indispensable for implementing the project the way you envision it.
We offer two most common and effective development methodologies: waterfall and agile. |
